Federal Student Aid Performance
As a results-oriented organization, Federal Student Aid strives to more effectively manage our programs and better serve our many customers. This is the motivating force behind our five strategic goals:
- Provide superior service and information to students and borrowers
- Work to ensure that all participants in the system of postsecondary education funding serve the interests of students, from policy to delivery
- Develop efficient processes and effective capabilities that are among the best in the private and public sectors
- Ensure program integrity and safeguard taxpayers' interests
- Develop FSA's performance culture and become one of the best places to work in the federal government
Taken collectively, these goals provide the framework for continuous improvement at Federal Student Aid, providing clear strategic direction to all of Federal Student Aid's internal and external constituencies.
Strategic Plans
Our Five-Year Plan is a statement of strategic direction providing long-term guidance, based on these core goals.
- 2011-2015
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- Five-Year Strategic Plan FY2011-2015 (1.45MB)
- 2006-2010
- 2004-2008
Performance Plans
Federal Student Aid's Annual Performance Plan establishes specific tactical initiatives to achieve our strategic goals.
- 2009
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- 2009 Annual Performance Plan (33KB)
- 2008
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- 2008 Annual Performance Plan (394KB)
- 2007
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- 2007 Annual Performance Plan (246KB)
- 2006
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- 2006 Annual Performance Plan (2.1MB)
- 2005
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- 2005 Annual Performance Plan (228KB)
- 2004
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- 2004 Annual Performance Plan (170KB)
Performance Reports
The Annual Performance Report describes our annual tactical performance results, including the audited financial statements and our progress in meeting tactical goals established in the Annual Performance Plan.
- 2011
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- FY2011 Annual Report (11.0MB)
- FY2011 Annual Report for the Visually Impaired (4.47MB)
- 2010
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- FY2010 Annual Report (6.65MB)
- FY2010 Annual Report for the Visually Impaired (5.67MB)
- 2009
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- FY2009 Annual Report (7.9MB)
- FY2009 Annual Report for the Visually Impaired (8.7MB)
- 2008
- 2007
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- FY2007 Annual Performance Report (9.17MB)
- 2006
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Note: The above PDF is a large file. The separate parts of the report appear in sequence below to provide an alternate viewing/download method.
- Introduction and Table of Contents (4MB)
- Management Discussion and Analysis (800KB)
- Annual Program Performance Report (700KB)
- Message from the Chief Financial Officer (465KB)
- Principal Financial Statements (2.4MB)
- Supplementary Stewardship Information (270KB)
- Office of Inspector General Transmittal Letter (6.9MB)
- Report of Independent Auditors (6.8MB)
- Report on Internal Control (33.6MB)
- Report on Compliance with Laws and Regulations (8.5MB)
- Management's Response (7.54MB)
- 2005
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- FY2005 Annual Performance Report (6.5MB)
- 2004
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- FY2004 Annual Performance Report (2.5MB)
- 2003
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- FY2003 Annual Performance Report (278KB)
