Strategic Planning, Performance & Reporting

As a results-oriented organization, Federal Student Aid strives to more effectively manage our programs and better serve our many customers. This is the motivating force behind our five strategic objectives:

To integrate Federal Student Aid systems and provide new technology solutions;
To improve program integrity to facilitate access to postsecondary education, while reducing vulnerability of the federal student financial assistance programs to fraud, waste, abuse and mismanagement;
To reduce program administration costs;
To improve human capital management; and
To improve products and services to provide better customer service.

Taken collectively, these objectives provide the framework for continuous improvement at Federal Student Aid, providing clear strategic direction to all of Federal Student Aid's internal and external constituencies. Federal Student Aid annually produces the following reports, which form the foundation of our strategic planning, tactical implementation and reporting processes.

Our Five-Year Plan is a statement of strategic direction providing long-term guidance, based on these core objectives.

Five-Year Strategic Plan FY2006-2010 (PDF 1.5MB)
Five-Year Strategic Plan FY2004-2008 (PDF 2.1MB)

Federal Student Aid's Annual Performance Plan establishes specific tactical initiatives to achieve our strategic objectives.

The Annual Performance Report describes our annual tactical performance results, including the audited financial statements and our progress in meeting tactical goals established in the Annual Performance Plan.

Strategic Planning, Performance & Reporting

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