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System Requirements

Supported Browsers

The Federal Student Aid Web Gateway is designed to be viewed, optimally, in the following browser versions:

  • Internet Explorer (7.x, 8.x)
  • Firefox (3.x)
  • Safari (3.x, 4.x)
  • Opera (9.x, 10.x)
  • Google Chrome (3.x)

Other browser versions supported:

  • Internet Explorer (6.x)
  • Firefox (2.x)

Browser Default Settings

To safeguard your application information and ensure that the Web site works properly, please make sure your browser is set up with the manufacturer's default settings. Select the link below for the browser you are using to determine the default settings for your particular browser.

File Viewers

These plug-ins and viewers allow users to view various types of files on the Federal Student Aid Web Gateway. These links are provided for the user's convenience. The U.S. Department of Education does not control or guarantee the accuracy, relevance, timeliness, or completeness of these outside links. Further, the inclusion of these links is not intended to reflect their importance, nor is it intended to endorse any views expressed, or products or services offered, on these outside sites, or the organizations sponsoring the sites.

Microsoft Word

Microsoft Word is a word processing application. Viewers for Word documents are available from Microsoft. Viewers allow users who don't have Microsoft Word to view Word files. Get Word Viewer.

PDF (Portable Document Format)

Adobe Acrobat PDF files are used to retain the formatting of original documents. To view these files, the user will need to download the free Adobe reader. Get Adobe Acrobat Reader.

NOTE: If you are using a screen reader that is not compatible with Adobe Acrobat Reader, Adobe will convert PDFs into either HTML or ASCII text. This tool is available at To find out more about Adobe and accessibility, visit

Click here to download the Adobe PDF Reader if needed.
Last updated/reviewed October 2, 2009